October 21, 2018

Two Factor Authentication

  Accounts & Billing


Two factor authentication (2FA) provides an additional layer of protection for your account. NuevoCloud's 2FA uses a time-based one-time-password (TOTP) compatible with Google Authenticator, Duo Mobile (Android), Authenticator (Windows Phone), and other TOTP clients.

To enable 2FA for your account, follow these steps:

  1. Visit your profile page
  2. Find the Two Factor Authentication section
  3. Click on Enable Two Factor Authentication
  4. Scan the bar code using your 2FA client
  5. Enter the 6 digit code from your 2FA client and click Verify Code
  6. 2FA has now been enabled

Now is a good time to copy your Emergency Key and store it somewhere safe. If you aren't able to login to your account and need to disable 2FA, you'll need your emergency key to disable 2FA.